WhatsApp Chatbot for Healthcare : capabilities and Use Cases

Healthcare facilities can use the channel extensively given that there are 2 billion people worldwide. The solution also provides healthcare establishments with a number of advantages they can't pass up. They can now, for instance, talk instantly with patients. This element will aid in their development.Hospitals are behind in terms of communication technologies. For instance, they don't use web portals or mobile apps. Customers call hospitals and medical facilities instead. However, call centers need a lot of resources. Additionally, customers find them to be inconvenient. As a result, the healthcare industry has to employ more appropriate channels.Patients can easily schedule doctor visits thanks to chatbots. Patients won't have to exert much energy to finish the procedure. They can choose the optimum time for them and their doctor. A chatbot can even reschedule the patient's appointment.